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For Sibelius => Other Sibelius Stuff => Topic started by: mmaize on May 30, 2020, 05:04:01 PM



Title: Template not working with Sibelius Sounds
Post by: mmaize on May 30, 2020, 05:04:01 PM
Hello,

I am not getting my low brass sounds to sound with the template. I am currently using Kontakt 5 with the sound set VDL SoundSet 7.0A. For the brass instruments I am using Sibelius Player and the sound set is Sibelius 7 Sounds. I am on macOS Catalina, version 10.15.4 on a MacBook Pro 2018, using Sibelius Ultimate. Thanks.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 01, 2020, 01:04:54 PM
Please attach a screen shot of the Mixer.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 01, 2020, 11:38:04 PM
Here you go. I am seeing activity on all strips during playback.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 02, 2020, 03:27:02 PM
On the left side of the Mixer, the top button will toggle more things to see. Expand all, then attach that screenshot. I'd like to see what is being loaded where.

Oh, and go ahead and attach a screen shot of your Playback Configuration too.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 02, 2020, 09:15:40 PM
Sounds good, here are the pictures (attached)


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 04, 2020, 12:47:57 AM
The Mixer needs to be expanded more. Make the top of the Mixer look like the image on page 8 of the Readme file.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 06, 2020, 07:10:44 PM
Ah got it, here is the new picture attached.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 09, 2020, 08:53:40 PM
It looks like the playback devices are being selected correctly.

What is the size of the folder where you installed the Sibelius 7 Sounds library? If you're not hearing certain sounds/instruments, there could be something missing.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 10, 2020, 12:12:35 PM
hmm i'm not sure, let me know if any of these pictures answer the question.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 12, 2020, 06:49:05 PM
Nope.

See if you can find where you installed the S7S library, then right-click (or equivalent), select Get Info to see the size. It should be around 38GB, or so.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 13, 2020, 09:11:21 AM
I think this screen shot shows it- is it the first one? This is from my AVID account, not where I downloaded it, but looks like Sibelius Sounds is 23 GB?


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 14, 2020, 01:59:42 PM
I think this screen shot shows it- is it the first one? This is from my AVID account, not where I downloaded it, but looks like Sibelius Sounds is 23 GB?

That's a compressed archive. What we're looking for is the size of the folder on your computer where the library was installed.

Did you install the S7S library from the download, or from the discs?



Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 15, 2020, 02:07:37 PM
This is what's coming up when I go to the Sibelius folder in my library. Not sure what folder to click on. When I click on the "sounds folder" all that comes up is the second picture posted- an xml file.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 16, 2020, 10:14:29 PM
That's the Sibelius User's folder - items in there look good.

I can't recall the default location for the S7S library. How long ago did you install the library?


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 17, 2020, 12:18:12 AM
Look at the folder size of "/Library/Application Support/Avid/Sibelius Sounds/Sibelius 7 Sounds" (using QuickLook, via spacebar).

Mine reads "36.85 GB, 9 items".


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 17, 2020, 11:12:42 AM
More info on S7S library....

My question:

     Is "/Library/Application Support/Avid/Sibelius Sounds/Sibelius 7 Sounds" still the default install location for the library?

Their answer:

     Sometimes, more recent installations use:
     /Library/Application Support/Avid/Sibelius Sounds/Sibelius Sounds

     And then, of course, end-users can move the whole library to somewhere else.
     You can discover the current actual location by looking inside:
     /Library/Application Support/Avid/Sibelius Sounds/Libraries/Sibelius 7 Sounds.xml


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 17, 2020, 05:09:31 PM
hmm, the image attached is all that comes up when I follow those steps. When I search "sibelius 7 sounds" on my computer, all that comes up that is code to the name are .xml files. Maybe I should re-install Sibelius 7 Sounds from my account on their website?


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 19, 2020, 04:14:04 PM
macOS doesn't show what you're looking for in search results (likely a "security" or "keep-the-user-from-messing-something-up" feature), you'll need to manually navigate there.

That's what I had to do.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 19, 2020, 08:12:53 PM
how do I manually search for it? the attached picture is the only thing I could find while searching that had "sibelius sounds" in the name. Should I try to re-install Sibelius sounds? I am curious, if I don't have Sibelius Sounds installed, how do I have sounds coming from the wind instruments that are playing back correctly?

update: I opened a new manuscript sheet in Sibelius (not a VDL template) to check the brass instruments, and the tuba and trombone parts worked perfectly. I've also opened up other VDL template projects and added the tuba, and it played back perfectly.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on June 20, 2020, 03:16:22 PM
also, I asked this same question in another forum and I think I found out how to find the Sibelius sounds file.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on June 25, 2020, 06:04:22 PM
That folder size looks the same as mine.

update: I opened a new manuscript sheet in Sibelius (not a VDL template) to check the brass instruments, and the tuba and trombone parts worked perfectly. I've also opened up other VDL template projects and added the tuba, and it played back perfectly.

Hmm... do those still not work in a fresh copy of the VDL Template?


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on July 08, 2020, 04:00:43 PM
It's been so long since I started a project on the original VDL template- what is that file name again? But also, I am now seeing that my strings and brass sounds do not work when I open an original template from Sibelius.


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on July 13, 2020, 01:26:16 PM
In the Template package, it is "VDL_Template_7.0a_(Sib7).sib".

I'm still not sure what is going on with the S7S library.


Title: Re: Template not working with Sibelius Sounds
Post by: mmaize on July 22, 2020, 07:35:12 PM
hey Hugh, the Avid support team had me follow these steps, and everything is fixed! I didn't re-install Kontakt, per the instructions below, but everything else fixed it. I just made a new playback configuration for VDL after I did all these steps and it all worked. I wanted to post the instructions they gave me just in case you were wondering, or if anyone else has similar issues:

"Have you tried reinstalling your Kontakt?

Please follow the instructions below to reset your Playback Configuration and Preferences.
Please be warned that if you have any 3rd party sound libraries set up in Sibelius, they will be deleted.

- Make sure Sibelius is closed.
- Open Finder then select Go > Go to folder (keyboard shortcut: Command-Shift-G) (⌘⇧G)
- Type ~/Library/Application Support/Avid/Sibelius
- Drag the "Playback Configurations" folder, "PlogueEngine" folder, and the PlaybackConfig.xml file to trash

- Next, go to ~/Library/Application Support/Avid/Common
- Delete contents in the Common folder (if there are any)

- Now go to ~/Library/Preferences
- Look for a file called "com.avid.sibelius.plist"
- Delete file

- Empty Trash
- Restart computer"

thank you for your help!


Title: Re: Template not working with Sibelius Sounds
Post by: Hugh Smith on July 31, 2020, 08:14:28 PM
Hi Michael

Excellent! Glad to see you got it sorted.

And thanks for posting the information. May very well come in handy for someone else.