Auditioning Sounds Issues (auto-loading)

[galljoshua]

TWS edit: renamed topic title


Weird issues that I may have posted about once before but can't find any info on.  VDL sounds don't pull up KP5 until AFTER they've been auditioned in the mixer.  Please help!

Issues with sounds in an existing score video - https://vimeo.com/40544797

Issues with sounds in a new score video - https://vimeo.com/40544798

[Hugh Smith]

Hi Joshua

I can't say that anyone has ever made videos to show what's going on. Nice!

OK. Every time you insert or remove an instrument into the score (including instrument changes), and before you do anything else, hit Play so Sibelius will load the sounds. All the software behavior I saw in both videos looked normal to me.

Let me know if issues persist.

[galljoshua]

Hugh, thanks for the reply.  Same kind of issues I believe.

See below video - https://vimeo.com/40549086 (should be live at 4:50 pm)

[Hugh Smith]

Hmmm. It shouldn't be behaving like that. Doesn't look like Sibelius is doing the auto loading correctly.

Let me do some tinkering around and I'll get back with you. (Don't know how long it will take.)

[Hugh Smith]

OK. I made a couple test files that had a few random pitched and unpitched instruments from each of the S7S, SE6 and VDL templates. Sibelius 7.1.2 loaded the correct pitched patches into the correct devices. However, it did not choose the correct device to even have a chance to load the unpitched patches into.

Since this seems to me to be a new (or broken) software behavior, I rolled my Sib install back to 7.1.0. Thankfully, everything was loaded as I expected it should, and did so in both of my test files.

So, I'll be getting some information together for the Sibelius team to show them what's going on. I'll post again when I know something new.

[galljoshua]

Thanks!

[Hugh Smith]

Just wanted to give you an update. I still have not heard back from Sibelius about this yet.

[Hugh Smith]

Here's the latest from Sibelius on this matter (from the Sibelius chat pages):

"We are aware of a problem whereby mixing playback of Sibelius Player and another playback device in the same configuration can cause some sounds not to load correctly. We're looking into it."