Ok, let's check a couple of things.
The screen images don't show what's in the Finale>Music>Templates folder. That's where the templates should be placed. Either at the root or user level, or both is where the templates should be located.
Also, make sure you post in the appropriate Notation forum here. This post is in the Sibelius group. There is a separate group for Finale.
Mac OS 10.12, 10.14, 10.15, Win7, Win10
VDL2.5.5, Finale 2010-14.5, Finale 25-27
Kontakt 4-6, various other soft synths