Downloaded again with different browser (used Safari first, then Chrome today), still no luck.
Additional info - when I checked the TWS ensemble templates included in the download (as suggested in the Forum), the Rack Combo notation was working correctly. I then attempted to adjust this score for the instruments I need, and after doing so the battery instruments are not mapping correctly (Rack Combo is still fine, though). Reloaded the new library as well.
If it helps, this is a brand new work computer, and I switched from PC to mac. I also used the opportunity to update to Finale 2014, as well as to VDL 2.5.5. The only "holdover" is the score I'm writing on was a template from the past versions. Battery is mapping correctly on this older template, though.